We are relying too much on online deliveries and for almost everything. So why not flowers? But the flowers should be delivered fresh. Therefore, you should choose a fast delivery service. You will lose your customers if the delivery service is not good.
Why do people ask for flower delivery? To surprise someone, as a birthday or marriage gift or for mother’s day or to a sick person. Therefore, they should deliver on time. Firstly, because late delivery won’t be meaningful. Secondly, the flower will wilt and they won’t look good.
You can easily find flower delivery services in Ukraine. felicita-flowers.com is one such Ukraine-based flower delivery service. Be sure to visit felicita-flowers.com and get timely delivery of flowers at your doorstep. Furthermore, you will also get the answer to your questions. So if you have any doubt regarding anything about their delivery service.
And if you have a flower shop and you want to find a service provider with the best performance, you have to do some research work. So here are the features that you should pay attention to;
1 – Check for the reputation
The first thing that you should check for the florist and service provider is their reputation. There are plenty of service providers in the market and you should be careful about who to choose. Timely delivery is essential for your business.
Furthermore, you should also be careful regarding scams and fraud cases. The services provided should also provide a payment guarantee. If you are dealing with a reputed company, this won’t be a problem. But if you are a customer and you want to order, this becomes a problem. You will provide your card details and if the platform is not secure, you will face problems.
In addition to this, you can ask your friends or someone in your surroundings for a reputable place. Someone who has already used the service can tell you better about their experience.
2 – Check for reviews
You should first check out the reputation of the deliverer and the easiest way to do so is to check their reviews. Websites provide feedback options for their customers. If their service is good, the customers will give positive feedback. Likewise, if there is any problem regarding delivery time and payment, they will also write about it on the platform.
However, if the deliverer is not right or is scamming people, they won’t allow the feedback section. So if you come across a website that does not allow open feedback, you should avoid them. Because it is highly likely that they will make you suffer.
If you do a little bit of such research, it will become easier for you to ensure timely delivery. Furthermore, the flowers will be fresh when they reach their destination. Some flowers are more delicate and you need extra precaution while delivering them. Therefore, you should also look for this aspect.
3 – Their price rate
Of course, you do not want something too expensive. Flowers are already going to cost a lot in your pocket. So if you are tight on budget, you should pay attention to the cost of delivering your bouquet. To do so, you can check for different platforms.
Another thing that you can do is to look for alternate options. Sometimes, a single platform will offer varying services and the cost will vary with this. For example, the cost will be higher for a particular flower and not for others. Therefore, if you want to save some bucks, you should go with some less expensive ones.
4 – Different payment options
This point is also very important. Despite the wide use of online deliveries, there are people who do not trust them. So even if they do need to get something delivered, they will go for cash on delivery option. Furthermore, there are people (some elderly ones) who do not have a credit card. And some of them might have a different bank account.
Therefore, it is important that the deliverer allows payment through different methods. If there is only a single payment method, you might encounter problems. Unexpected complications may occur and it will create a problem at the last moment.
So if you are making the order, you will have the option to check it. This point is more important for florists. If they are making a bouquet to travel to a destination, you don’t know how they will pay. Therefore, this is your duty to make sure the customer has the option to pay through any means possible.
5 – Ask for their knowledge about handling flowers
Again, if you are a florist and you have to make a deal with a certain delivery service company, this is important. Delivering flowers and bouquets is completely different from other products. In addition, to make sure that they don’t wilt, you also have to make sure that the arrangement remains intact. Otherwise, your bouquet will become a disaster and the customers will complain. Thus, you will lose your customers.
Therefore, it is important that you ask for their services that whether their staff is educated about it or not. They must know the time limit and also the way to handle fragile items. In addition to this, you can also ask for the mode of transportation. If the vehicle or carriage is suitable for bouquets or not.
6 – Delivery route and address
You should also inquire about the mode of tracking and the delivery areas. It is possible that the website shows that they deliver to your area while actually, they don’t. Therefore, you should talk to the delivery man or to the florist and tell them the address. And also make sure they deliver in your area.
Furthermore, it is important for the florist to ask about the mode of traction. Because if they depend on human knowledge, it is possible to make a late delivery. And they will also need to be able to contact the receiver on time.