FAQ | General questions


What does "All or nothing" mean?

It’s the basic principle of Musicraiser under which a project is funded only if it reaches the minimum collection target set for its realization. If the collection target is not reached, Raisers are reimbursed the amount contributed, the Creator doesn’t receive anything, nor does Musicraiser.

What does "Creator" mean?

Creator is the one who creates a crowdfunding campaign on Musicraiser. It can be an artist, a band, a label, a promoter, and all those who want to make a project where there is music, in any form or derivation.

What does "Crowdfunding" mean?

It is the service that Musicraiser offers to the Creators to receive microfunding by Raisers,
giving the Raisers exclusive rewards in exchange.

What does "Duration of the project" mean?

The time frame of the crowdfunding campaign.

What does "Project" mean?

It’s the set of activities related to the management of a crowdfunding campaign. The project owner is the creator of the project (Creator). The Creator on Musicraiser will manage his/her own page which will include a blog, information about him/herself, a project, a video presentation, and rewards.

What does "Raiser" mean?

The person who contributes financially to the realization of crowdfunding campaigns on
Musicraiser in exchange for exclusive rewards designed and delivered directly from the creators of
projects (Creators).

What does "Reward" mean?

All that the Creator will give to the Raisers in exchange for a financial contribution. It can be
items or services, performances, physical or digital.

What does "Take part in a project" mean?

To receive a reward in exchange for a financial contribution.

What does "Target minimum" mean?

The amount of money that is needed and that the Creator has set as a goal in order to implement a project.

What does "User" mean?

Someone who visits or subscribes to the Musicraiser site.

Basic Information

Can I access Musicraiser other than through Facebook?

Yes, you can unlink your Facebook account and register on Musicraiser by setting your email and password.

Can I change the information in my profile?

Of course, you can manage your profile by modifying the Account Settings.

Can I unsubscribe from Musicraiser?

Yes, using the button "Disable Account".

Do I have to pay to subscribe to the site and/or create a project?

No, services are free.

Do I have to pay to visit the site?

No, services are free.

Does Musicraiser enjoy intellectual property rights over what is published on the site?

No. For more information please see the Terms and Conditions of Use.

How do I register?

By registering on the platform and creating your own user profile.

How much does it cost?

Musicraiser applies a 15% commission (+vat and transaction costs) on the collected money for a standard crowdfunding campaign, while for a Musicraiser Accelerator campaign applies a 20% (+vat and transaction costs) commision fee.

I forgot my password, what can I do?

On the login screen you will find a link that allows you to enter your email address and receive instructions for setting a new password.

I forgot my User ID, what can I do?

We don’t have a User ID. Login is completed via email and password.

Musicraiser is on Facebook?

Yes, https://www.facebook.com/Musicraiser

Musicraiser tweets?

Sure, https:/www.twitter.com/Musicraiser

What are the rewards?

All that the Creator will give to the Raisers in exchange for a financial contribution. They can be
items or services, performances, physical or digital.

What does Facebook show of my activities on Musicraiser?

Your activities on Musicraiser will be shown on Facebook only if you wish them to be shown (you can choose to disable the feature): users that follow you, campaigns launched or supported, and comments and posts published.

What does Musicraiser show of my Facebook activities?

Musicraiser shows nothing of the activities on Facebook (it will only take your name, email, profile picture and list of friends).

What is Musicraiser?

The digital platform where you can create or participate in the making of musical projects through the instrument of crowdfunding.

What types of liability does Musicraiser have?

Musicraiser is only an intermediary between users and is solely responsible for its software platform.

For more information, go to the Terms and Conditions of Use.

When a campaign ends, what happens?

All or nothing: when a campaign reaches or exceeds the full collection target, the
Creator will receive the sum to complete the project and deliver the rewards to Raisers.

If the campaign does not reach 100% the Creator does not receive the fixed sum (minimum target
collection) and Raisers who contributed will be refunded at no additional cost.

Where can I find the Musicraiser logo?

You can ask us for the logo by sending an email to : info@musicraiser.com

Where can I find the Musicraiser press kit?

You can ask us for the press kit by sending an email to : info@musicraiser.com

Who can create projects?

Almost everyone : just be registered with the site and be at least 18 years old.

Who can support projects?

Everyone who is at least 18 years old.

In the case of minors between 13 and 18 years of age, consent is required from the parents.

Who is Musicraiser?

Musicraiser is an idea of ​​Giovanni Gulino, singer and author of Marta Sui Tubi, and Tania Varuni, dj, promoter and founder of Secret Concerts. Musicraiser’s staff consists of a team of professionals in the music business.

Why should I sign in through Facebook?

To access your campaign more quickly and simply, to share the activities on the site on the Facebook Timeline, and in order to see the projects and activities of your friends.

Why support a project?

For 3 reasons:

1. Receive exclusive rewards custom designed by the Creator for their Raisers.

2. Feel a part of a project that you believe in.

3. Contributing to the realization of a dream.

Why “all or nothing”?

For 3 reasons :

1. Credibility and transparency - the Creator is encouraged to set a reasonable financial goal.

2. Active participation - the Creator and Raisers are encouraged to involve their friends and to make as many people as possible aware of the campaign, in order to obtain the necessary funds for the project.

3. Meritocracy - if a certain number of people contribute to the project until they reach or
exceed the fixed sum, it deserves to be achieved.

Album preorder

How long before can I put on sale my new album?

Usually, a pre-order campaign covers a period of 1-3 months. But the timing can shorten and expand depending on the artists’ requirements. Submit you project and let’s understand together the timing of your campaign.

How much can I earn?

Average purchase on Musicraser is 7 times higher than that done on iTunes. We offer consulting, expertise and promotion to engage with your fans and broaden your audience. The rest will be done by the quality and variety of your work.

How much holds Musicraiser on a successful campaign?

Musicraiser holds 10% + VAT and transaction costs of Paypal on the amount collected. In the case of production of one or more articles by Musicraiser, we will prepare direct agreements.

How much it cost to publish a campaign on Musicraiser?

It costs nothing: it’s us to invest time in your project!

What other benefits do I have?

In addition to the creative consultancy of our project managers, Musicraiser will promote your pre-order album campaign through the press office, presence in the homepage of Musicraiser's site , newsletter and social networks. This way, your album will reach all our users, including music industry professionals.

What type of contents and goods can I sell together with the album?

The pre-order album is a store that aims at exclusivity of the products on sale. Everything that surrounds your record can be salable. We also allow viewing of exclusive video contents to those who participate in the campaign.

When my fans will listen/receive my cd?

The same day as the album’s release. The cd is pre-ordered together with exclusive contents and the fan gets it at home only when is released. You can also enable an album preview before the release date inside our platform.

Who can create an Album Pre-order campaign?

Artists, labels and managers.

Who has used your service Album Pre-Order in the past?

John Malkovich, Meg, Marlene Kuntz, Dj Myke and many others.

Who takes care of shipments?

As you prefer. You can make them by your own, or take advantage of our service delivery. Contact privately for further information.

You have not found the question or the answer you were looking for?

Write us here: album@musicraiser.com

Ticket preorder

Can I sell tickets of the event on other circuits?

Absolutely yes. Tough we suggest you to start pre-sales on Musicraiser a few weeks earlier than the other ticket offices, so as to ensure absolute priority to anyone who wants to buy additional items matching the ticket.

How are tickets delivered?

You can choose between two delivery modes: "ticket @ home" or “whitdrawal at the venue”. With "ticket @ home", the ticket will be sent by email when you purchase the packages. In a separate email, customer will receive a voucher valuable for the whitdrawal of the other items, at the dedicated corner inside the venue. With “pick up at the venue”, you’ll receive an email with the voucher to pick up the ticket at the venue and a voucher to collect the additional items. We can also provide the delivery through post office.

How long before the event I should enable Ticket Pre-Order?

It depends on the event.The greater the expectation of the public, the sooner you need to activate pre-sale.

How much it cost to create a Ticket Pre-Order campaign?

Campaign activation is free of charge, indeed it will be us investing time and resources in promoting the event. It’s charged to the fans a minimum cost for the ticket issuance, that can vary according to the price of the ticket. To learn more, contact ticket@musicraiser.com

How will be authenticated the tickets at the entrance?

In the case of the "ticket @ home", simply download the appropriate free app that will allow you to access the circuit of electronic ticketing. In the case of “whitdrawal at the venue",the paper ticket will be delivered to fans in the evening of the event. Tickets will be shipped by Musicraiser to event’s organizer in time to allow for the smooth delivery to the ultimate buyer.

What kind of contents and articles can I add to the ticket?

Everything that is linkable to the artist and the event, for example: cd and vinyls signed by the artists that will perform, artist’s merchandise and venue’s merchandise, meeting and dinner with the artist, access to reserved areas, priority entrance, drinks, accommodation in facilities and all other articles and services provided by the organizers.

Who can create a Ticket Pre-order campaign?

Event managers, promoters and artists.

Who has used your service Ticket Pre-Order in the past?

Sziget Festival, Miami Festival, Franco Battiato, Ministri and many others.

Why should I use Musicraiser for my pre-sale?

Musicraiser is not only a pre- sale website, but a marketing tool to add visibility and value to your concert. Our team will be able to reach the suitable target for your event, locating promotion through media relations, newsletters and social networks.

You have not found the question or the answer you were looking for?

Write us here: ticket@musicraiser.com


Can I start a campaign if I have deal with a record label?

Yes, we work with independent and signed artists.

Can you take care of the printing of CDs, Vinyls, merchandising?

Absolutely yes. If you need a quote, contact us here: manufacturing@musicraiser.com

How long should my campaign last?

A crowdfunding campaign can last up to 60 days. There is no minimum length durations it all depends on how much urgency you want to communicate.

How much can I raise with a crowdfunding campaign?

It depends upon various factors. The strength of your campaign will be given by the originality of your project and how you communicate it. We will evaluate with you the potential economic goal of your campaign.

How much it cost to publish a campaign on Musicraiser?

It costs nothing: we invest our time and resources in your project!

How much Musicraiser holds on a successful campaign?

Musicraiser applies a 15% commission (+vat and transaction costs) on the collected money for a standard crowdfunding campaign, while for a Musicraiser Accelerator campaign applies a 20% (+vat and transaction costs) commision fee.

What if I do not reach 100%?

In this case, fans will be refunded. If instead you’ll overcome the 100%, better for you!

What kind of contents and items can I offer?

All that can be linkable to you and your project. In the case of an album, you can offer it as a reward, maybe signed with a customized artwork. Or you can offer exclusive merchandising or experience to share with your fans. As dinners, appetizers, house-concerts and meet & greet with you. Plus, we allow viewing of exclusive video contents to those who participate in your campaign with “Video Access” service. If you like, our Crowdfunding’s section is full of successful stories from which you can gather inspiration to think your personal rewards.The more they are original more they will be engaging.

What other benefits do I have?

Your work will reach a community of over 80,000 raisera, within which there are already more than 210 record labels, 180 managers, 400 concert organizers and 3700 musicians. Insiders and fans: what your music needs.

When will my fans receive the rewards of the campaign?

Once realized your project, you can start the delivery of all rewards. Always inform expect delivery dates for each reward.

Who can create a crowdfunding campaign?

Whether you are an independent artist or an international rock star, it doesn’t matter: crowdfunding is democratic! If you have a musical project to be funded and want to expand your fan base, this is the right way to choose.

Who deals with the shipment of rewards?

You can do them yourself or with the Musicraiser’s service of shipments.

Who has used your service of Crowdfunding in the past?

Meta and Cornerstones, Tomi Saario, Jesse Payne, Nate Maingard and many others.

You have not found the question or the answer you were looking for?

Write us here: daniel@musicraiser.com