Where fans are music

English

FAQ

General questions

The Creator (project creator)

The Raiser (campaign supporter)

Glossary

What does "All or nothing" mean?

It’s Musicraiser’s milestone principle that a project is successful and financed only if it reaches the preset total amount for its implementation.
If the goal is not achieved, the Raisers will be reimbursed the full amount pledged and the Creator will not receive any funds.

What does "Creator" mean?

The one who creates a fundraising project on Musicraiser. This can be an artist, a label, a promoter, a photographer, or any other music business operator.

What does "Fundraising campaign" mean?

The service that Musicraiser offers to Creators to receive microfunding from the Raisers.

What does "Fundraising duration" mean?

The time frame in which the fundraising takes place.

What does "Fundraising goal" mean?

The amount of money that should be collected and the goal that the Creator has set in order to achieve a project.

What does "Project" mean?

The set of tasks related to the management of a fundraiser.
The project owner is the creator of the project (Creator). The Creator on Musicraiser will edit his page to include a blog, information about himself, a project, a video presentation, and rewards.

What does "Raiser" mean?

The person who contributes economically to fundraising campaigns in exchange for rewards.

What does "Reward" mean?

All that the Creator will devote to Raisers in exchange for financial assistance.
Can be either physical or digital items or services.

What does "Support" mean?

Choose a reward in exchange for financial assistance.

What does "User" mean?

Any person who visits or is enrolled at the Musicraiser site.

What does "Widget" mean?

The Facebook app that allows you to post the project page on the Facebook page managed by the Creator.

Basic Information

Can I access without my Facebook profile?

Yes, you can logout from your Facebook account and register on Musicraiser by setting an email and password.

Can I change my profile information?

Certainly. You can manage your profile through the Account settings.

Can I unsubscribe from Musicraiser?

Yes, by using the "deactivate account" button.

Do I have to pay to subscribe to the site and/or create a project?

No, the service is free.

Do I have to pay to visit the site?

No, the service is free.

Does Musicraiser own intellectual property rights on what is published on the website?

No. For more information, please read the Terms and Conditions of Use.

How do I register?

With the creation of your user profile. Click here.

I forgot my password. How can I retrieve it?

In the login screen you will find a link that allows you to enter your email and receive instructions on how to set a new password.

I forgot my user ID. What do I do?

We do not have a user ID. Login by using your email and password.

Is Musicraiser on Facebook?

Yes. http://www.facebook.com/Musicraiser

Is Musicraiser on Twitter?

Of Course, http://www.twitter.com/Musicraiser

What are the rewards?

Everything that the Creator will devote to their Raisers in return for their small but huge financial contribution. It can be items or services, either physical or digital.

What does Musicraiser earn?

If fundraising goes through, Musicraiser keeps 10%, (the percentage is not inclusive of transaction costs and VAT) of the amount achieved.

What information does Facebook share of my activity on Musicraiser?

Only if you want to (you can choose to disable the feature), you can share on Facebook the activities you've done on Musicraiser: users that follow you, projects launched or supported, comments and posts.

What information does Musicraiser use from my Facebook page?

Musicraiser does not show any activities on Facebook (just uses your name, last name, email, profile picture and friends list).

What is Musicraiser?

It ‘s the place where you can develop your project through a fundraising tool (crowdfunding).

What kind of responsibility does Musicraiser have?

Musicraiser is only an intermediary between users. Musicraiser shall be only liable for the software of the site.
For more information, go to the section “Terms and Conditions of Use.”

When a campaign ends, what happens?

All or nothing: when a campaign reaches or exceeds the predefined set amount, the Creator will receive the amount to realize the project and will deliver the rewards to the Raisers.
If the campaign does not reach 100% of the set amount, the Creator will not receive the predefined sum in advance (goal) and the Raisers who have contributed will be reimbursed in full, at no additional cost.

Who can create projects?

Almost everybody. Just join the site and be over 18 years of age.

Who can support projects?

Everyone who is over 18 years of age.
In the case of minors between the ages of thirteen and eighteen, the consent and presence of parents is required.

Who is Musicraiser?

Musicraiser is the brainchild of Giovanni Gulino, singer and author of Marta Sui Tubi, and Tania Varuni, founder of Secret Concerts.
The staff is a team of music business professionals and several carefully selected talent scouts.

Why should I log in via Facebook?

For faster and simpler access, to share your Musicraiser activity on your Facebook Timeline, and to see your friends’ activities and projects.

Why support a project?

For three reasons:
1. Receive exclusive and custom rewards designed by its Creator for the Raisers.
2. Feel part of a project in which you believe.
3. Contribute to the realization of a dream.

Why ”all or nothing”?

For three reasons:
1. Credibility and transparency - the Creator is pushed to set a more reasonable financial goal.
2. Active participation - the Creator and the Raisers are encouraged to involve their friends and let as many people know about the campaign as possible to obtain the funds necessary for the realization of the project.
3. Meritocracy - if a certain number of people contributed to the project until reaching or over-achieving the targeted sum, it deserves to be realized.

The Creator (project creator)

After a successful fundraising, when can I have the money?

The accreditation will take place within 15 working days from the end of the fundraising.

After a successful fundraising, who pays the transaction costs of the Raisers?

If the funds collection goes smoothly, the creator pays the transaction costs relating to the rewards.

By when should I deliver the rewards?

You must deliver the rewards by the month and year that you preset when you created the project.

Can I add additional rewards during the fundraising?

Yes.

Can I change my project while in the process of being approved?

Yes, but be timely in alerting us of any changes you wish to include.

Can I modify the rewards during the fundraising?

No, but you can add additional rewards.

Can I open a fundraising on other sites?

Yes, as long as the project proposed to us has a different video, title and rewards.

Can I start more than one fundraising campaign at the same time?

Yes, but we suggest you to consult with us on that decision.

Can I stop my fundraising?

No, unless there are serious conditions that prevent you from carrying on with the fundraising. If forced to stop from collecting funds for your project, the page will stay online for another 30 days. Your blog will remain active so that you can continue to communicate with your Raisers.

Can Musicraiser delete or edit my rewards?

Musicraiser reserves the right to modify or delete the rewards that are not consistent with the principles and rules of conduct.

Does a project have to be approved before being put online?

Certainly. All projects are evaluated before being published, and then published on the site if approved by a tutor of Musicraiser.

Does Musicraiser help me to disseminate my project?

Yes. Musicraiser makes use of the newsletter and its web channels (Twitter and Facebook) to showcase your project and support it.

How are the projects that appear on Musicraiser’s homepage chosen?

In turn, the various projects will be published on the homepage of Musicraiser. The fundraising with the most number of Raisers and visibility will be favored.

How can I interact with users, and what can I publish on my Musicraiser page?

You can post on your page, keep it updated, and interact with any content you desire: comments, video clips, audio, and photographs.

How do I contact a Raiser who chose a reward requiring customization (local concert, song, t-shirts, sweatshirts, ...)?

Privately by email (you will be given the contact information of Raisers).

How do I create a project?

Go to the “START YOUR PROJECT” section and follow the steps.

How do I use the blog on my project page?

The blog is one of the tools that Musicraiser puts at your disposal to make your project. Keep it updated and interact with other users. On the blog you can publish any content you want: videos, audio, photos, and comments.

How long does a funding campaign last?

At your choosing, from one-to-two months. We suggest you make it last a month and a half, which is 45 days.

How long does it take to know if my project has been approved?

Within a few working days we will let you know if your project is approved, if it has not been approved, or if it needs any modifications to be approved.

How many projects can be submitted at the same time?

As many as you want, but remember: give it your best shot and do it well.

How many rewards can I create?

As many as you want.

I launched the fundraising. Can I change my profile picture and/or video?

No. Remember to use the images that best represent you and with whom you want to be associated with.

If I have a contract with a record company, or with a manager, can I create a project?

Of course, unless the contracts you have signed are binding you from this type of exposure. Alternatively, your record company can create a project for you.

If I reach the set goal amount before the end of the campaign, what happens then?

Fundraising continues until the end date. You have the chance to collect more contributions and the Raisers can continue their choice of rewards.

If my fundraising campaign is not successful, does it remain on the site or is it removed?

The projects that don’t reach the preset amount will be removed from the site 30 days after the end of the campaign.

In what format should the video be?

The video will preferably be uploaded to Youtube so you can link it on your Musicraiser project page.

Is it mandatory to create rewards?

Yes, the rewards are the heart of the fundraising. It allows you to actively involve your Raisers.

Is there a contract that I have agree to, to create a project?

The Creator must approve the Terms and Conditions.

Is there a minimum or maximum amount I can request through the fundraising?

No, it's up to you to evaluate and estimate how much you need to accomplish your project. Remember that it is much better to be believable by setting a reasonable fee.

Is there a minimum or maximum I can request for my rewards?

Beginning at € 1. You can choose the amounts to be associated with your rewards.

Is there a tutorial to guide me in creating my project?

Yes, each project is assigned to a Tutor who has the task of following you in all stages of its creation to ensure that your project has all the necessary features to be presented at its best.

My project was deleted, why?

Musicraiser has the right to remove all projects considered unfit to remain on the site.

Once my video is loaded on my Musicraiser page, can I share it on other sites?

Yes! Sharing is the basis for a successful crowdfunding. You can share the video presentation and spread it as you wish, anywhere you wish, including social networks.

Once the campaign has ended and the goal hasn’t been reached, can I re-propose the same project?

Yes, if your previous fundraising has met or exceeded at least 50% of the target. We invite you to evaluate the opportunity with us.

Should I have a Paypal account to start a project?

It’s better to have a verified Paypal account. Otherwise, you can give us your current account number and we will transfer you the funded amount.

Should I make a video presentation?

Yes, it's crucial! The video is the most direct communication tool and effective way to show your talent and submit your project. You can film it yourself or have a friend, or a professional, film it for you, depending on what you can afford.

In any case, even a video filmed with a smart phone can be sufficient. It should have HD quality to be an effective tool of presentation. The most important thing is that you come across creatively, sincere, and original.

Should I upload the video on Musicraiser?

No. Just provide the link of the video link you've uploaded to Youtube.


Until when can I receive a bank transfer from a raiser?

Raisers can pay with bank transfer until seven days before the end of the crowdfunding.

What are the criteria for a project to be approved?

Projects are approved by Musicraiser based on their credibility, consistency, quality, feasibility and transparency.

What do I do if I realize I won't be able to complete my project once the fundraising ends?

You will have to reimburse your Raisers as your image can be compromised. If you decide not to reimburse the Raisers, Musicraiser will not be liable for any legal action that may be taken against you. To avoid this, we suggest you have a project that you believe in and are able to accomplish.

What documents do you need to submit when you start a fundraising?

A valid identification document number of the project Creator and his IBAN or Paypal.

What happens if I collect more than the amount I requested?

The sum collected will be credited less Musicraiser commission fee which is 10%, transaction costs and taxes.

What happens if I fail the fundraising campaign?

According to the principle of "all or nothing" used by Musicraiser, if you do not reach the preset amount, you do not receive anything. Musicraiser will receive nothing and will reimburse the Raisers at no additional cost to them.

What information is required to activate my personal profile?

Name and last name, email and password. Then you can customize your profile with more information.

What information should I include in the video?

You should talk about yourself and your project. There are no limits to your creativity and your imagination. Remember to be clear, original and engaging on who you are and what you want to achieve.

What is a reward?

Everything that the Creator will devote to Raisers in return for their financial contribution.
It can be items or services, both physical and digital

What is a verified Paypal account?

Go to the Paypal website for more information: https://www.paypal.com/cgi-bin/webscr?cmd=p/acc/seal-CA-unconfirmed-outside

What is a widget?

It's the Facebook application that allows you to post the Musicraiser project page on a Facebook page.

What is the percentage that Musicraiser holds from the sum collected during a successful fundraising?

Musicraiser retains 10%. Transaction costs and taxes are not included.

What other resources can I use to promote my project?

You can publicize (highly recommended) your project via the web and social networks. You can ask your friends to do the same thing by employing their personal pages to post your project link. Moreover, thanks to the widget, you will be able to post the Musicraiser page for your project directly on the Facebook pages you manage.

Which requirements do I need to create a project?

You must be at least 18 years old. Your nationality, religion, or gender is not important.

Who ensures that my project can succeed?

Musicraiser gives no guarantee of certain results, but will work to publicize your project. The outcome of the fundraising depends on you, on how much you spread your campaign and engage the Raisers.

Who pays for shipping costs of rewards?

The Creator, once the funds are collected, must deliver the rewards to his Raisers, and pay the shipping costs.

Why has my project not been approved?

Because Musicraiser did not find that your project contains elements of credibility, consistency, quality, feasibility and transparency.

Why is it necessary to have a project approved?

Because Musicraiser wants to ensure credibility, consistency, quality, practicability and transparency to your community

Why should I change the language of my project page?

Setting the language determines the language in which your page will be presented. This choice also enhances the browser searches in the countries where that chosen language is spoken. You might have an Italian project with an English page. It depends on how you would like to promote it.

The Raiser (campaign supporter)

Are the rewards I’ve chosen tax deductible?

No. Since this is a donation in exchange of a reward, it is considered a purchase.

Can I always pay with bank transfer?

You can pay with bank transfer until seven days before the end of the crowdfunding.

Can I choose to remain anonymous after having supported a project?

Yes, you choose how to appear for Raisers. You can choose to appear as anonymous, enter a nickname, or your name.

Can I contribute from all over the world?

Yes, there are no territorial limits.

Can I contribute more than the value of the reward if I choose to do so?

Yes. Just follow the instructions in the payment section to contribute a different amount to the project.

Can I participate in the creative process of a project that is already online?

No. Projects are designed, proposed, and implemented by the people who create them. You can support them by choosing rewards.

Can I unsubscribe from Musicraiser?

Yes of course, at anytime. Your data won’t be shown publicly anymore, but will remain hidden in our website for legal manners.

Do I have to pay any transaction costs associated with the reward(s) I’ve chosen?

No. There are no hidden transaction costs.

How can I contribute financially to the fundraising campaign?

Using Paypal, all major credit cards, or by bank transfer.

How can I ensure that I receive the reward (s) chosen by me?

Musicraiser bears no responsibility regarding rewards. The project creator should proceed with their delivery by the month and year indicated at the time of the rewards creation.

How can I help the dissemination of a project through other websites or social networks?

You can share your page and the contents of the project you support on social networks to which you are subscribed, on your blogs, and across the web.

How can I interact on Musicraiser?

All registered users can interact with each other in the blog through the comments section.

How can I support a fundraising?

You can support the fundraising by choosing the reward that you consider most interesting among those available. You can also inform your friends about the project.

How do I contact the project creator to edit my information relating to a reward?

By using the email address made available on his project page.

How do I know the outcome of the fundraising?

Through the updates you receive by mail at the end of the fundraising campaign.

I want to get in touch with the Creator to propose a collaboration or a contract outside of Musicraiser, can I do that?

Certainly. There is no exclusivity with Musicraiser and those who create a project.

If a project is withdrawn or cancelled during the period of fundraising, what happens?

Musicraiser will return the amount paid for the reward that you had chosen without additional charge.

If I chose the wrong reward, what happens?

You can change your choice only if you notify the Creator immediately. In this case, we will give you back the amount paid so you can choose a new reward.

If I contributed to a project can I unsubscribe from Musicraiser at anytime?

Of course. Your contribution is registered, and is not lost. If the fundraising will go to fruition, you will receive the reward you've chosen. If the fundraising is not successful, you will receive a full refund. ll refund.

Once I choose a reward, can I still contribute again?

Yes, you can buy all the rewards you want.

What are the requirements I need to support a fundraising?

You must be at least 13 years old with your parents consent. If you are not over 18 years old, you must have the consent of at least one of your parents who will be joining the project contribution.

What circuits are associated to your credit card payment system?

Payment circuits that can be used are: Visa, Visa Electron, MasterCard, and American Express.

What happens if a campaign is successful?

You'll receive the rewards that you selected by the month and year indicated by the Creator in the rewards section.

What happens if a campaign to which I contributed is not successful?

Musicraiser will refund the sum paid by you without additional charge to you.
Obviously, you will not receive the reward(s) chosen.

What personal information do I need to disclose to Musicraiser when I want to support a project?

Your Paypal email (if you have a verified Paypal account) or your IBAN code for the bank transfer. If you are choosing a customized reward you might be asked by the Creator for certain additional data such as size or delivery address.

When do I get charged after submitting payment?

Immediately, as soon as you make the payment. If the fundraising does not go through, (not reaching 100% of the goal) you will receive a full refund at no additional cost.

When do I get the reward(s) I chose?

The Creator is obliged in the event the project reaches the preset amount in fundraising, to deliver the rewards by the month and year that he set up when he created the project.

Where can I ask questions about the project?

To the Creator with the email address made available on his project page.

Who can see my payment method data?

No one. Musicraiser doesn’t store data related to the payment methods. Musicraiser will only store the Paypal email or the bank transfer general information.

Who guarantees that the fundraising I supported succeeds?

Nobody can guarantee that the fundraising succeeds. The Creator and his supporters must do some teamwork to advertise and publicize through their contacts and friends by sharing the project with them.

Will everyone see the amount of my contributions?

You can choose, at the time of the contribution, whether to show or not the amount with which you have supported the project.